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Our Collaborative Team Approach

Psynergy’s multidisciplinary holistic Ketamine treatment team is dedicated to providing you wrap around support services for a safe and transformative experience. Our team includes:

  • Psychiatric Medical Director and Authorized Psychiatrist prescribers
  • Physician & Anesthesiologist
  • Registered Psychiatric Nurse
  • Registered Nurses
  • Psychologists, Social Workers, Counselors & Occupational Therapy
  • Compassionate Peer Support Medicine Session Guides
  • Somatic Body Support
  • Energy & Spiritual Support
  • Creative Expression Support
  • Body Workers, Yoga, and more

 

Following National Institute of Mental Health guidelines, we work together to ensure your safety and well-being. Your journey involves: psychiatric approval, medical administration by licensed practitioners, and collaborative mental health support throughout preparation and integration. Referrals and thorough assessments are required to ensure ketamine therapy is the right path for you.

*Important Information: Side Effects & Exclusions*

Potential Side Effects (transient and typically mild): Headache, nausea, dizziness, blurred vision, drowsiness, dissociation, bruising, mood changes, and temporary fluctuations in blood pressure or heart rate. You cannot drive after treatment for up to 12 hours.

Uncommon but Serious Side Effect: Chronic ketamine abuse can lead to addiction and painful cystitis. Report any bladder pain or addiction seeking immediately.

Exclusion Criteria: To ensure your safety and program suitability, certain conditions are exclusionary and you are not a candidate if you suffer from any of the following:

  • History of Psychosis or Active Psychosis
  • History of affective disorders: Schizophrenic Spectrum Disorders
  • Unmanaged High Blood Pressure (over 150)
  • Primary Cognitive Disorder
  • Epilepsy or seizure disorder
  • History of Increased Intracranial Pressure/Aneurysm
  • Pregnancy or Breastfeeding
  • Uncontrolled Cardiovascular Issues, Thyroid or Glaucoma
  • coronary Artery disease, previous heart attack or stroke
  • Recent TBI symtomatic
  • High ICP (Brain tumour/hydrocephelus)
  • Abnormal kidney, liver or bladder function
  • Allergy to Ketamine
  • Previous adverse (physical or/and emotional) reactions to ketamine

Possible considerations on case by case basis:

  • Active or Significant Past Substance Abuse & Misuse
  • Personality Disorder
  • Obstructive Sleep Apnea
  • Use of MAOIs/ SSRI’s for psychedelics other than ketamine
  • Mania or HypoMania or current risk of suicidality
  • Psychotic episode during Major Depressive Disorder
  • Potential personality disorder without sufficient coping and regulation skills
  • Unstable/uncontrolled respiratory, cardiac, renal or hepatic conditions

Next Steps to Begin Your Journey

  1. Referral: Download the Ketamine Therapy Patient Referral form, have your Psychiatrist or GP complete it and fax to 888-453-8200. If you lack a GP or Psychiatrist, call us at 403-527-5911 to get connected to one
  2. Initial Intake Assessment: Attend initial intake assessment with our nursing team to better understand client mental health, risk factors, possible diagnosis, determine program suitability and eligibility, understand program expectations, as well as questionnaires to better understand the patient’s baseline physical and mental health and goals. Basic vitals of blood pressure, and weight will be gathered.
  3. Medical Assessment & Approval: Medical assessment and potential further tests (bloodwork, urine analysis, pregnancy test etc) follow up as recommended. This may include a physical examination and lab tests. This data will be shared with the referring physician upon request and may also be used to inform patient outcome analysis and report(s).
  4. Medical Director Assessment: Referral, intake and medical info are reviewed by our Medical Director to complete the psychiatric approval. A virtual appointment and $500 administration fee are required. Fee returned if denied. Further psychiatric follow up appointments are billed to Alberta Health Care. If approved, prescription and treatment dates are set with preparation/integration therapist for assessment of readiness.
  5. Psychological Preparation & Readiness: Attend an assessment to understand the program expectations and treatment model. Preparation for the subsequent treatment will be provided as long as necessary to psychological readiness.

*Please Note Disclosure: Psynergy Centre Health & Wellness is committed to providing ethical, patient-centred care. To maintain transparency and integrity in our referral process, we require disclosure of any potential conflicts of interest between patients and staff. A conflict of interest may exist if the referring provider has a financial, professional, or personal relationship with the recommended service provider. By submitting this referral, the referring provider confirms that the referral is made in the best interest of the patient. Any relevant conflicts of interest have been disclosed, and appropriate measures have been taken to ensure that the recommendation remains unbiased and focused on the patients wellbeing.*

Have more questions about our Ketamine Program? email us at: [email protected] or book an appointment for info call  with our Medical Office Assistant.

Why is Ketamine Therapy so expensive?

Medication vs Treatment Model

Ketamine itself is quite inexpensive. Cost comes from the service delivery model.  In Alberta, Ketamine use for psychiatric purposes requires medical oversight and psychological support. Each session involves a clinician (psychiatrist, medical doctors, nurses, anesthesiologist, therapists ) often for hours at a time in one appointment.

Clinic Overhead is very costly as the requirements for licensing and accreditation is extensive and more intricate than any other medical clinics in Alberta. Specialized equipment and supplies are required. Comfortable therapeutic “setting” to support altered states of consciousness is a must. (if you’ve ever been to our clinic you’ll see why). Staff are also highly trained in upwards of $10,000 PER area of specialized medicine training. In addition, our administrative costs of coordinating a safe and cohesive treatment program is of utmost importance.

Regulatory and Liability costs are extensive due to the drug scheduling of the medicine being stored and utilized. This includes licensing, accreditation, commercial plus professional liability and malpractice insurance being more costly than the average professional insurance.

Lack of Insurance coverage in Alberta is another area of barrier. While there has been growth in this area, most of the fees still remain to be operated on a fee-for-service basis, passing the full costs on to clients. Most insurance companies require dosing occurs in the presence of medical staff at an approved hospital, accredited medical facility, facility of a licensed service provider or within a setting approved by the prescribing physician in cases of palliative and or hospice care (ie: the patients home) for coverage.

YES! we hear you and agree with you, this service should be covered by Alberta Health Care in full. We work diligently to try our best to make it more accessible through group therapy models, Compassionate Care and provincial advocacy.

 

How does Psynery Centre’s Ketamine Program compare to other clinics across Alberta in cost?

Psynergy’s program is easily $1-2,000 less than every other clinic in Alberta making it the most affordable. Psynergy is always working hard to reduce barriers while being able to cover basic required costs to ensure safety, responsible, excellent care.

 

Is Ketamine Addictive?

Yes. And it can cause life threatening conditions. It is for this reason that Ketamine is only offered on site under continuous monitoring and supervision. This eliminates the possibility of patient misuse or abuse as it is not left in the care of the patient. It is compounded or ordered and stored at our partner pharmacy Southview Pharmacy until delivery day of treatment. Psynergy Centre also offers specialized addiction support for those who have struggled with ketamine addiction. It is never recommended that individuals obtain and receive ketamine anywhere other than a an approved medical or pharmacological facility.

 

Is Ketamine Legal?

Yes; only with the appropriate prescription and under strict medical monitoring in a regulated clinical setting. Legal ban on hallucinogensnwas lifted and medical use of specific substances has been authorized. Ketamine is a schedule 1 drug under the Controlled Drugs and Substances Act. It is NOT legal to possess ketamine without a current prescription in your name; or administer, distribute out of an authorized setting.

 

What are other ways to obtain Ketamine medication for treatment and what are the requirements?

Alberta has several intricate routes of regulated access to ketamine therapy. See the link here for specific descriptors. https://www.alberta.ca/external/news/health-fs-psychedelic-assisted-therapy.pdf

Have more questions about our Ketamine Program? email us at: [email protected] to book a free info call with our Medical Office Assistant for more info.

 

Have Complaints or Concerns?

All licensed psychedelic drug treatment service providers in the province are required to have a complaint process.

If you have concerns about the services you or someone else is receiving from a psychedelic drug treatment service provider, contact the service provider first.

If your concern or complaint is left unresolved, contact Compliance and Monitoring for assistance with:

  • requirements within the Mental Health Services Protection Act, Mental Health Services Protection Regulation, or Psychedelic Drug Treatment Service Standards not being followed.
  • an unlicensed service provider providing psychedelic drug services.

Complaint resolution process

When you contact Compliance and Monitoring:

  • a complaints officer will collect the necessary details to follow up on your concern – so have as much of the following information available as possible:
    • name and address (including municipality) of the facility or service provider
    • a brief summary of your concern or complaint and when it occurred
    • names, titles and contact numbers of people you have spoken to about your concern or complaint (for example, the manager, senior manager or board member) and their involvement in trying to resolve it
  • an assessment on the risks associated with your complaint will be completed:
    • it may result in an investigation or contacting other relevant authorities
    • a letter with the outcome of your complaint will be sent to you following the assessment
  • personal and health information is managed in accordance with the Freedom of Information and Protection of Privacy Act and the Health Information Act.